Privacy Policy

Effective: March 19, 2025

Cloud Translator is a professional translation service powered by Cloud AI. This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website and translation services.

This Privacy Policy applies where Cloud Translator acts as a data controller—for example, when you interact with our website or use our services as a consumer for personal use. This Privacy Policy does not apply where Cloud Translator acts as a data processor and processes personal data on behalf of commercial customers – for example, if your employer has provisioned you an account, or you're using an app that is powered by our translation service.

1. Collection of Personal Data

We collect the following categories of personal data:

Personal data you provide to us directly

Personal data we receive automatically from your use of the Services

When you use our services, we also receive certain technical data automatically (described below, collectively "Technical Information"). This includes:

2. Uses of Personal Data

We use your personal data for the following purposes:

We will not use your Inputs or Outputs to train our models, unless: (1) your translations are flagged for Trust & Safety review, or (2) you've explicitly reported the materials to us (for example via our feedback mechanisms), or (3) you've otherwise explicitly opted in to the use of your Inputs and Outputs for training purposes.

3. How We Disclose Personal Data

Cloud Translator will disclose personal data to the following categories of third parties for the purposes explained in this Policy:

Cloud Translator may also disclose personal data in the following circumstances:

4. Rights and Choices

Depending on where you live and the laws that apply in your country of residence, you may enjoy certain rights regarding your personal data, as described further below.

To exercise your rights, you or an authorized agent may submit a request by emailing us at support@cloudtranslator.space. After we receive your request, we may verify it by requesting information sufficient to confirm your identity.

Set out below is a summary of the rights which you may enjoy, depending on the laws that apply in your country of residence:

5. Data Retention and Security

Cloud Translator retains your personal data for as long as reasonably necessary for the purposes outlined in this Privacy Policy.

When the personal data collected is no longer required by us, we and our service providers will perform the necessary procedures for destroying, deleting, erasing, or converting it into an anonymous form as permitted or required under applicable laws.

Security Controls

We implement appropriate technical and organizational security measures designed to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

6. Children

Our Services are not directed towards, and we do not knowingly collect, use, disclose, sell, or share any information about, children under the age of 18. If you become aware that a child under the age of 18 has provided any personal data to us while using our Services, please email us at support@cloudtranslator.space and we will investigate the matter and, if appropriate, delete the personal data.

7. Changes to Our Privacy Policy

Cloud Translator may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy, as appropriate, and update the Effective Date at the top of this page.

8. Contact Information

If you have any questions about this Privacy Policy, or have any questions, complaints or requests regarding your personal data, you can contact us at support@cloudtranslator.space.

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